Services

1. Design Service
1. For those who buy KITO porcelain tiles used for engineering projects, KITO will provide corresponding design solutions for reference.
2. For our glazed tiles used for home decoration, you can find proper design materials or ready-made prototype room on KITO website.
3. The dealers of KITO porcelain wall and floor tiles in other cities or countries need to decorate the exhibition hall afresh to display our new products. KITO can offer design solutions for decoration.

2. Customized Service
As for the engineering projects that need a large number of tiles and have special requirements for sizes and surface effects, KITO can offer customized service.

Specific processes
For ordinary tiles, after receiving customer's design drawing or real object, we will deliver sample to customer for affirmation within 7-10 days.

When receiving customer's affirmation, we will carry out production within 60 days. During production, we will implement final test to service pieces of samples in advance and send them to the customer for affirmation. We can not execute mass production until we receive the affirmation from customer.

During the course of production, KITO quality control department will control product quality on site. In addition, it is greatly welcomed if customer appoints QC to do site instruction.

3. Training Service
1. KITO will regularly hold knowledge lectures to teach consumers tile knowledge and train them how to maintain tiles. 2. KITO will release industrial news and information to guide consumers how to correctly select qualified porcelain tiles.

4. OEM Service
KITO provides OEM services. The minimum order is 5000 square meters per type.

5. Order Requirements
1) Order quantity: 1×20'fc
2) Lead time: 30~45days; 30days for urgently orders
3) Shipping port: Foshan, Jingdezhen, etc.
4) Terms of payment: T/T, L/C
5) Customer location: Any country